Every hour of pit downtime burns Rp 8-40 million. We source Komatsu, Caterpillar, Hitachi, and any-brand parts with 24-hour RFQ response and site-direct delivery to remote mining coordinates.
What We Understand
1 hour of excavator standstill = revenue loss + contract penalties. We quote in 24 hours, deliver in 3-7 days.
Inland pits 500-1000 km from port? We run scheduled logistics routes to Kalimantan & Sulawesi mining corridors.
Every shipment ships with MSDS, fitment certs, and HSE documentation — aligned with mining-company audit standards.
Legacy equipment (15+ years) parts hard to find? We specialize in indent of legacy parts via global remanufactured-OEM network.
Primary Coverage for This Industry
+ other brands available via global sourcing network
Spare Part Categories
Segment
Tier-1 Coal Mining Contractor
Challenge
Average downtime 22 hrs/month due to 8-14 day spare-part lead times from previous supplier. One PC400 idled 36 hours awaiting hydraulic pump assembly — direct revenue loss from pit operations halting.
Result
Implementation of the ready-stock model successfully slashed average lead times to 3-5 days and drastically reduced annual downtime from 264 to 84 hours — saving 180 hours of valuable downtime for mining operations.
Measured Results
Downtime saved
Cost avoidance
RFQ cycle
OTIF SLA
FAQ
For coordinates within 500 km of our hub in Batuah, Loa Janan: 1-3 days by land. For Sulawesi or North Kalimantan sites: 3-7 days via land-sea combo. Air freight available for emergency with 24-48 hours added.
Yes. Tier-1 mining clients typically operate via annual framework agreements with PIM. Includes: volume pricing, dedicated account manager, monthly stock allocation, and on-time-in-full (OTIF) SLA >95%.
Yes. Large-class dump trucks are one of our specialties. Coverage includes: suspension cylinder, wheel motor, brake assembly, and tire chains. For rare parts, lead time is 7-14 days via direct OEM sourcing.
Yes. Our technical team includes ex-Komatsu & Caterpillar engineers who can assist with remote troubleshooting consultations at no charge. For on-site visits, consultation fees apply or can be bundled with larger POs.
Start Procurement
Quote in 24 hours from a team that understands your industry operations. Risk-reversal SLA: wrong part replaced, late delivery covered.
Submit your inquiry through our structured B2B form for the fastest response.