
Tier-1 mining contractor Sangatta with 47-unit Komatsu PC400 + HD785 dump truck fleet — spare lead time cut from 14 days to 4 days, 180 hours downtime saved, Rp 2.4B cost avoidance in 12 months.
180 jam
Downtime saved
Rp 2,4M
Cost avoidance

Onshore gas operator Cepu with 99.5% uptime SLA — compressor inlet valve failed over weekend, PIM mobilized spare from Singapore via air freight, on-site 36 hours from RFQ confirmation. Pertamina EP audit passed.
21 hari → 36 jam
Shipping lead time
99,7%
Compressor uptime

Civil contractor on IKN Balikpapan-Samarinda toll road segment with 60+ excavators/dozers/loaders across 8 sites — annual framework agreement with -12% volume pricing, per-coordinate dispatch, automatic monthly replenishment.
8 lokasi
Simultaneous sites
-12% YoY
Cost reduction

18,000-ha integrated palm estate Riau with 60 TPH mill — PIM analyzed 3-year demand patterns, pre-positioned 2 spare harvester heads + saw bars at Pekanbaru warehouse, zero harvest disruption throughout 2025 season, Rp 480M loss avoided.
6 hari → 0
Harvest disruption
Rp 480M
FFB loss avoided

Container terminal operator Makassar with 6 RTGs serving 800,000 TEU/year — RTG #3 sheave wheel cracked during night operations, PIM located spare in Singapore + pre-cleared customs air freight, on-site in 8 hours, Rp 1.6B demurrage avoided.
8 jam
Response time
Rp 1,6M
Demurrage saved